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Difference Between Training And Development Essay
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Write My Essay For MeThe training refers to the process of learning, acquisition of knowledge and skills in order for a person to perform a specific task or job according to the requirements.
Development extends the capabilities of a person to improve the job performance and is about helping a person to grow as well through gradual process.
Difference between training and development
Training and development are two different processes but inter-linked with each other. Training is a short term process consisting of an event but development indicates the gradual and long term process relevant to the growth of personality and maturity regarding their potential capabilities. The scope of training is limited to specific job, development serves the purpose of general knowledge and covers large area. Generally, the characteristics such as to improve the productivity, quality of service, organizational climate, health and safety are included in training purposes. The extension in capabilities, job performance and personal growth with the passage of time are the main objectives of development.
The training and development program is based on the idea to provide excellent services to the customers and perform all the relevant tasks inside or outside the store in a professional manner. Another orientation of this program leads to the growth of business because professional activities and proper customer care are the key factors to attract the customers. Customers are the most important entity in business premises that’s why customer expectations have the ability to change the business strategy of organization. The customer’s expectations such as like and dislike, different demands, secure and healthy atmosphere and good services give confidence to the customers and make them happy. To fulfill the above customer’s expectations, there is a definite need to train the staff and to achieve the business target as well. The main purpose of training and development program is not only to satisfy the customers but to support business growth as well.
